Concierge and
Guest Services
Certis Australia offers concierge and guest services tailored to the needs of clients across various sectors such as healthcare, transportation, hospitality and financial institutions. Our concierge services are designed around your unique business needs, with the experience of your customers and guests in mind.
Expect outstanding customer service that is efficient and proactive from Certis Australia, so your valued customers, guests and visitors feel warmly welcomed.
Our Concierge Services
We offer a comprehensive range of concierge services that are meticulously designed to cater to the specific needs of your business. Our services include:
- Welcoming guests
- Visitor management
- Reception services
- Providing visitor information
- Providing directional assistance
- Identifying and addressing threats and safety hazards
Benefits of our Concierge Services
Professional Expertise
Tap into our extensive network of skilled professionals without the hassle of looking after their training, upgrading and day-to-day management.
Greater Cost-Efficiency
Focus your long-term budgets on your business priorities while we take care of your non-core business functions.
Speed and Flexibility
Scale your operations and services with confidence as our frontline teams adapt to changing needs.
Why Certis?
Proven Expertise
Best-in-class solutions backed by decades of experience, operational expertise and supported by tech-led, data-driven solutions.
Tailored Solutions
Bespoke solutions designed around your unique business and operations needs for more efficient and effective outcomes.
Integrated Technology
Integrate innovations like AI, data analytics and the Internet of Things directly with your existing systems for greater command and control.
Trusted by customers across Australia










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Industries
Healthcare
Commercial
Property
Property
Government
Transportation
Financial
Institutions
Institutions