Safe Deposit Box
IMPORTANT NOTICE
Effective 1 September 2025, all box subscription fees will be updated.
Click here for details.
Features and Services
Certis offers secure safe deposit boxes for individuals as well as corporate customers with round-the-clock protection for your valuables. Equipped with world-class security features and strict confidentiality, you can enjoy accessibility, assurance and affordability for all your valued items with absolute peace of mind.
| Year-round Access | Open all year round, including weekends and holidays. |
| Long Operation Hours | Open up to 10 hours daily. Enjoy the convenience of visiting after office hours at your leisure. After operating hours access to safe deposit boxes are also possible with notification^. ^ Emergency access – Access your safe deposit box after operating hours, anytime, any day for $500. (subjected to a notification of at least 2 hours in advance) |
| Easily Accessible | All our secure facilities are conveniently located near MRT stations, bus interchanges or major expressways. |
| Variety of Box Sizes | Certis offers 5 different box sizes to suit your every need. |
| Affordable | Subscription is priced competitively from as low as 44 cents a day. |
| Privacy | Private viewing rooms to allow absolute privacy for you to access and view your belongings. |
| Strict Access Control | Only *licensee(s) and **mandatee(s) are allowed into the secure facility. All licensee(s)/mandatee(s) will be authenticated via approved documents and signature/thumbprint before being granted access to the secure facility. |
| Highly Secure | Security camera monitoring provides assurance that your box is safe. Facilities are also protected by armed Certis Auxiliary Police Officers. |
| Dual Locking Mechanism | All safe deposit boxes are installed with dual locks for additional security. |
| Consistent Service Standards | ISO 9000 certification ensures high customer service standards. |
*Licensee(s): The registered customer(s) who has access AND full administrative rights to the safe deposit box.
**Mandatee(s): The person(s) authorised by the licensee(s) to have access to the safe deposit box ONLY.
Safe Deposit Box Frequently Asked Questions
1. What are the operational hours for all Safe Deposit Box Branches?
Monday – Saturday: 10am to 8pm
Sunday & Public Holiday: 10am to 6pm
2. What is the minimum subscription period?
The minimum subscription period is 1 year and it is auto-renewed every contractual year.
3. Does Certis provide insurance coverage for the item(s) stored inside my safe deposit box?
We do not insure your items on your behalf. Please consult your insurance provider if you wish to obtain insurance coverage for your item(s).
4. What are the identification documents acceptable for registration?
We only accept NRIC for Singaporeans/Singapore PRs and Passport for Foreigners.
5. How do I register?
Visit your preferred Certis Safe Deposit Box facility (Refer to the locations of our facilities HERE) personally with the following original documents:
For Personal Safe Deposit Box Registration
- Original copy of Singapore NRIC for Singaporeans & Singapore PRs and Passport for Foreigners
- GIRO Application Form, download form HERE (All renewal subscription will be deducted via the designated bank account provided)
- Refundable key deposit of $200
For Corporate Safe Deposit Box Registration, only authorised personnel by the company can proceed down with the below documents to register:
- A certified true copy of Singapore NRIC for Singaporeans & Singapore PRs and Passport for Foreigners for applicants except the Original copy for main applicant
- GIRO Application Form, download form HERE (All renewal subscription will be deducted via the designated bank account provided)
- Certified Copy of Resolution. Download form HERE
Certificate of Incorporation (BRN) - Memorandum and Article of Association (Optional)
- Refundable key deposit of $200
It is recommended to contact our Customer Service Officer at 6555 5000 to check on box availability at your preferred location before heading down to our branches.
6. What is the difference between a licensee and a mandatee?
Licensees have access rights as well as administrative rights (Eg, Amendments to mandatees etc) to the safe deposit box. Mandatees only have access rights and do NOT have administrative rights.
7. How many licensees / mandatees can I register per box? How do I register a licensee?
| Personal Account | Corporate Account |
Up to 4 licensees (first 2 complimentary^) (aged 21 years old and above) | Up to 8 licensees (first 6 complimentary^) (aged 21 years old and above) |
Up to 4 mandatees (aged 13 years old and above) | Up to 8 mandatees (aged 13 years old and above) |
^Complimentary upon registration. Customers may choose to add the complimentary licensee(s)/mandatee(s) at a later date. Subsequent addition/amendments can be done at any of our facilities and will be chargeable at $75 per change. All existing and new licensee(s) and mandatee(s) will have to be present with their personal identification documents for any amendment or addition of licensees.
8. How do I access my box?
All box access requires your identification document to be presented for authentication purpose.
| Singaporeans/Permanent Residents | Foreigners |
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Our officers will verify and authenticate your identity before allowing you to enter our secured area. All details will be matched in accordance to what was registered, and access will be denied should any details not match
9. What should I do if I lose BOTH keys?
Notify us immediately at 6555 5000 or email us at info@certisgroup.com.
We will contact you to make an appointment for your box to be forced open by Certis approved locksmith in presence of all licensee(s). The process takes approximately an hour.
Replacement of lock set and locksmith fee of $300 is chargeable. Locksmith appointments must be made in person at the designated branch, you may download and complete the Locksmith Appointment Application Form HERE before heading down to the branch.
Value Added Services
Enjoy the following services as a Certis Safe Deposit Box subscriber:
| Golden Number / Choice Location | Select an auspicious, lucky, favourite number or even a choice location for your safe deposit box from $39 to $399. |
| Additional / Change **Mandatee | You may choose to register additional mandatee(s) to access your safe deposit box for just $75 per mandatee. |
| Additional / Change *Licensee | Any amendments of licensee(s) will be charged at $75. |
| Emergency Access | Access your safe deposit box after operating hours, anytime, any day for $500. (subject to a notification of at least 2 hours in advance) |
| Upgrade / Downgrade of Box Size | Upgrade your box size for FREE. An administrative fee of $75 is payable for any downgrade in size. |
*Licensee(s): The registered customer(s) who has access AND full administrative rights to the safe deposit box.
**Mandatee(s): The person(s) authorised by the licensee(s) to have access to the safe deposit box ONLY.
Competitive Edge
Why choose Certis Safe Deposit Box?
| Features | Certis | Other Service Provider(s) |
| Operating 365 Days |  |  |
| Specialised and Customised Security Equipment and Controls | | |
Trained Armed Guards
| | |
| 24 Hours Emergency Access* | | |
| * Terms and Conditions Apply | ||
