Safe Deposit Box
- Important Notice: Effective 1 September 2025, all box subscription fees will be updated. Click here for details.
Already a subscriber?
We are here to help
Manage your account, update your details, refer a friend, or share your feedback, all in one place.
Update your Contact Details
Moving house or changed your email or phone number? Keep your records up to date so we can continue to reach you with important account correspondence.
Fill in the online form and our team will process your request.
Download Forms
Payment Forms
Need to set up or update your payment method? Download the relevant form below, complete it, and return it to any of our facilities or mail it to us using the Business Reply Envelope provided.
- GIRO Application Form (HERE)
For subscribers who wish to set up automatic annual deductions from their designated bank account
- Credit Card Deduction Authorisation Form (HERE)
For overseas subscribers looking to set up or update credit card payment for their annual renewal
- Download Business Reply envelope (HERE)
For mailing completed forms back to us
Corporate Documents
For corporate account holders who need to update their authorised signatories or account representatives.
- Copy of Resolution (HERE)
To be completed and submitted by authorised personnel when registering for the first time to the corporate account
Referral Programme
Know someone who could benefit from a Certis Safe Deposit Box? Refer a friend and receive $50 in shopping vouchers for every successful sign-up.
Applicable to existing personal account subscribers and current Certis staff.
Share your Feedback
We are always looking to improve. If you have comments or suggestions about your experience with Certis Safe Deposit Box, we would love to hear from you.
Get the answers you need
Browse our frequently asked questions or speak to our team for personalised assistance.
