Business Process Outsourcing Services

Business Process Outsourcing Services

Helping you focus on your core business functions


The Certis Difference

From front-of-house to back office operations, Certis Business Process Outsourcing (BPO) has the experience and expertise to manage them for you so that you can focus on your core, strategic business functions. By engaging a reliable partner to take on your non-core business functions, you can achieve greater speed, flexibility and cost-savings to expand and grow your business.

At Certis BPO, we are more than just a staffing firm – we take on the end-to-end management of the outsourced process, and ensure your strategic needs are met. Built into all of our operations is the continuous improvement of processes across recruitment, training and management of employees to deliver your KPIs and your desired business outcomes.

Services we provide

With the full capability to offer bespoke services for our customers, Certis BPO will work with our partners and clients to jointly create the best processes and outcomes for their businesses.


  • Healthcare Assistant Services
  • Health Screening
  • Inpatient Health Attendant Services
  • Mortuary Services
  • Patient Services
  • Portering
  • School Health Programmes
  • Student Health Programmes
  • Visitor Management
  • Concierge Service
  • Customer Engagement
  • Library Shelving Operations
  • Ticketing Management
  • Crowd Marshalling
  • Customer Service
  • Enforcement Operations
  • Flyer Distribution
  • Pandemic Support Manpower
  • Safe Distancing Operations
  • Surveying Services
  • Transport Services
  • Contact Centre Operations
  • Counter Processing Services
  • Deployment / Maintenance of Gravitraps
  • Library Circulation Services
  • Workpass Registration Services

Why Certis?


More than 60 years of experience

Skilled Manpower

Large pool of skilled, trained manpower

Bespoked Solutions

Bespoke solutions integrated with technology


Flexibility in projects based on demand

Certis embraces technology as part of our digital culture to deliver quality outcomes to customers

Let's start the conversation


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Engage with us for more information about our services and solutions.