Digital Transformation Journey

Digital Transformation Journey

The Certis Digital Transformation Journey: Delivering Beyond Security Services - Teaching Case Study by Singapore Management University

At Certis, our digital transformation journey started many years ago to embrace and adopt technology as part of our digital culture to deliver quality outcomes to customers.

Professor Emeritus Steven M. Miller and Dr. Cheah Sin Mei at the Singapore Management University conducted an extensive study of Certis’ successful digital transformation from a traditional, labour intensive and low-tech company to a digitally-advanced firm.



The Certis Digital Transformation Journey


Making the World Safer, Smarter and Better with Security+

Security+ captures the essence of our evolution into an advanced security and specialist outsourcing partner. Anchored in security and driven by technology, this unique service offering developed by Certis integrates and orchestrates multi-service digital operations, from guest services and integrated facilities management to other critical, non-core services. Guided by our Operational-Design First principle, we seek to thoroughly understand your business and operations needs, and then design solutions infused with new technologies and enhanced processes to deliver your desired outcomes.


Success of Security+

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