Intelligent Operations
Where Data Becomes Decisive Action
Certis delivers AI powered capabilities that transform how complex environments are monitored, managed and responded to. From intelligent surveillance and analytics to digitised workflows and unified command.
Intelligence That Works in Real Time
Harness AI, analytics and digital workflows to give your organisation a sharper, faster and more accountable way to manage your environment. Every capability is designed to reduce manual effort, surface actionable insights and enable confident decision-making at speed.
Discover Our Solutions
Intelligent Analytics & Surveillance
Detect threats early with AI enhanced video analytics, behaviour detection and smart alerts integrated directly into your command centre.
Video Analytics
- AI powered detection of intrusion, loitering and crowd anomalies
- Object and behaviour recognition across all camera feeds
- Real-time visual intelligence from CCTV and thermal cameras
- Automated alert generation for immediate response
Behaviour Detection
- Identifies unusual patterns of movement and activity
- Detects unauthorised access and perimeter breaches
- AI models trained on real-world security scenarios
- Reduces false alarms through intelligent filtering
Smart Alert Management
- Prioritises genuine threats over routine notifications
- Routes alerts automatically to the right responders
- Integrates with command centre for seamless escalation
- Full audit trail of all alerts and responses
Command Centre Integration
- Connects with Mozart for unified platform management
- All surveillance data feeds into a single unified view
- Live situational awareness across every camera and sensor
- Supports real-time decision-making for command centre teams
Digitised Security Operations
Replace manual processes with intelligent digital workflows for incident reporting, workforce scheduling and command and control.
Digital Incident Management
- Structured digital reports captured and timestamped in real time
- Full case management from initial report through to resolution
- Supervisor notifications triggered automatically on submission
- Accessible instantly by all authorised stakeholders
Workforce Scheduling
- Automated shift planning and deployment management
- Attendance tracking and real-time workforce visibility
- Reduces scheduling errors and coverage gaps
- Integrates with payroll and HR systems
Performance Dashboards
- Real-time visibility of patrol compliance, response times and incident rates
- Customisable reporting for both management and clients
- Tracks key metrics across all sites and functions
- Supports continuous improvement through data led insights
Compliance and Audit
- Digital checklists and mandatory sign-off workflows
- Automated audit trails meeting regulatory requirements
- Client facing transparency portal for service delivery data
- Reduces compliance risk through systematic documentation
Multi-Service Operations & Response
Coordinate security, facilities and logistics through one command centre with real-time tasking, dispatch and incident resolution tracking.
Integrated Command Centre
- Single hub managing security, FM and logistics simultaneously
- Complete situational awareness across all functions and sites
- Powered by Mozart for unified data and real-time visibility
- Supports multi-site coordination from one central location
Real-Time Tasking and Dispatch
- Dynamic assignment and redeployment of teams based on live conditions
- Automated escalation protocols reduce manual coordination bottlenecks
- Live tracking of all active tasks and deployed personnel
- Fastest possible response times without communication delays
Emergency Response Management
- Pre-defined escalation protocols for critical and major incidents
- Immediate flagging, tracking and resolution across all service teams
- Full post-incident reporting with complete audit trails
- Coordinates response across security, FM and ancillary functions
Multi-Site Coordination
- Manages operations across multiple locations from one centre
- Consistent standards and shared resource visibility across your portfolio
- Coordinated response regardless of geography or site complexity
- Scales to any portfolio size without additional overhead
