Coin Deposit Services
Frequently Asked Questions
Click below to read more.
General
1. Am I required to book an appointment?
Appointment booking is required with coins with more than 10kg.
2. How do I book an appointment?
For appointment booking, please contact us at 6856 9834 or via email at CSL_CCOM@certisgroup.com.
3. What is required when I make an appointment?
When booking for an appointment, please provide the depositor’s name and contact number. Should you require to enter our loading bay, do provide vehicle registration number, driver’s name(s), courier company’s name (if any) and NRIC/FIN number.
4. Where should I go to deposit my coins upon confirmation from Certis?
You should proceed to Certis Group, 206 Bedok South Ave 1, Singapore 469334 to deposit your coins upon confirmation.
5. What do I need to submit when I tender my coins?
You will need to complete and submit MAS Form B (Public) Transaction Form when tendering your coins for deposit. A copy of the Form B can be provided to you upon request or you may get a copy here.
6. How should I pack my coins?
We advise that coins to be packed and sealed in proper coin bags. Clear indication of denomination and series to be made.
7. What is standard coin bags and is it chargeable?
If standard coin bag is required, it can be collected from Certis Group, 206 Bedok South Ave 1, Singapore 469334. The bags are non-chargeable.
8. Will I be able to contest on the assessed value awarded to me?
Any award of value accepted is final.
9. Will any coins be returned after deposit is made?
All deposited coins will not be returned once a deposit is lodged. Should there be foreign coins found in the coin bag(s), depositors are to make their own arrangement to collect the foreign coins upon notification.
10. Will there be any fees charge for coins deposited?
| TYPE OF COINS | FEES |
|---|---|
First Series (All denominations) | Waived |
| Second Series 1-cents & 5-cents coins | |
| Third Series 5-cents coins | |
| Singapore Commemorative / Numismatic coins | |
| Brunei Coins | |
| Second Series (10-cents, 20-cents, 50-cents and $1 coins) | $3.50 per 1,000 pieces |
| Third Series (10-cents, 20-cents, 50-cents and $1 coins) | |
11. How should I receive the payment from Certis?
All payment will be made through electronic bank transfer within 14 business days. As such, it is important to check that the bank account number stated in the form is accurate. It is the depositor’s responsibility to ensure the bank account number provided in the Form B is correct.
12. Can I attempt to deposit foreign currency, notes or other objects?
Only Singapore legal tender coins and Brunei coins are accepted. Depositors shall not attempt to deposit other foreign coins, notes or other objects.
13. What is Numismatic Coins?
Numismatic coins refers to coins issued by MAS to commemorate significant events particularly Singapore’s achievement in certain fields.
14. Can Numismatic Coins be deposited into the Coins Deposit Machine (CDM) at the different locations?
Numismatic coins can only be deposited at Certis Group, 206 Bedok South Ave 1, Singapore 469334.
15. How do I fill in Form B (Public) Transaction Form?
Please refer to this PDF and fill in the highlighted marked portions.
