A task-force was set up right at the beginning to implement relevant policies that ensures the well-being of employees. This includes the distribution of 86,000 care packs, development of health status monitoring mobile app, and para-counselling teams to provide all-rounded support.
An employee-led initiative #CertisUnited was also launched to manage employees’ physical, mental and social well-being. From live streaming of fitness sessions, to sharing of cooking recipes, online contests and many other virtual engagement activities, employees continued to stay connected with one another during these challenging times.
Keeping our staff safe also means protecting jobs. We introduced reskilling programmes to facilitate retention and redeployment plans. One such initiative saw the reskilled aviation security officers being deployed to over 800 roles in the non-aviation sectors that are of greater need of manpower.