Executive Leadership Team

Paul joined Certis as founding Chief Executive Officer in 2004, driving its transformation from a government statutory board to a leading private entity with an international footprint. Under his stewardship, Certis has grown more than five-fold, successfully transitioning into a technology leader with multi-disciplinary smart security and integrated services. Certis has continued to spearhead industry transformation and gained success through the deployment of Security+ for its customers. The group revenue holds steady at over $1.7 billion, and Certis continues to be the largest security provider in Singapore, the third largest security provider in Australia, and the security partner of choice in Hong Kong.

As Group CFO, Soo Lim oversees Group Finance, Risk Management, Treasury, Insurance and Strategic Business Development including Mergers and Acquisitions. Soo Lim has over 30 years of experience and has held senior positions in various international and local companies such as Shell, SATS and Singtel. Joining Certis in 2018 as Senior Managing Director of Strategic Business Development, Soo Lim has worked closely with Certis’ senior leadership since, to ensure the Group’s steady and sustainable growth. He is also a Fellow of CPA Australia.

Toi Chia’s diverse career spans key positions in large government-linked organisations to multi-national corporations. At Certis, Toi Chia leads corporate functions to accelerate the growth and performance of the Group to develop Certis’ 27,000 global employees, set the strategic direction of the business, and strengthen Certis’ position as a leading tech-enabled security partner globally through its integrated marketing and communications efforts. Toi Chia also champions the Group’s Corporate Social Responsibility mission to deliver a positive impact in communities around the world, and leads the group’s sustainability efforts. Previously, he held various responsibilities in start-up leadership, marketing and business development, strategic change management and corporate communications.

As Group CFO, Soo Lim oversees Group Finance, Risk Management, Treasury, Insurance and Strategic Business Development including Mergers and Acquisitions. Soo Lim has over 30 years of experience and held senior positions in various international and local companies such as Shell, SATS and Singtel. Joining Certis in 2018 as Senior Managing Director of Strategic Business Development, Soo Lim has worked closely with Certis’ senior leadership since, to ensure the Group’s steady and sustainable growth. Soo Lim is also a Fellow of CPA Australia and Treasurer of the Yellow Ribbon Fund, which champions the reintegration of ex-offenders in Singapore.

Wai Kit oversees Organisational Development, Technology Development and Operations, and Digital Transformation at Certis, strengthening key technological capabilities that underpin Certis’ smart solutions, furthering its delivery experience for both customers and employees. Bringing with him expertise from over 15 years of service in the Singapore military, Wai Kit advocates for the development of his colleagues in his corporate development portfolio. This culminated in the key role he played to establish the Certis Corporate University in 2019, which aims to equip the workforce with the relevant knowledge and skillsets to be ready for Industry 4.0.

Jaclyn leads the Group’s Human Resources Division to accelerate the growth and performance of its 27,000 global employees, cementing Certis’ position as a global operations technology solutions provider.

She brings some 30 years of human resources expertise spanning the full spectrum of functions in both international and local organisations. Jaclyn previously led the Group Human Resources team from 2005 to 2009, where she championed the people-first agenda and HR transformation during the corporatisation of Certis. Jaclyn is also a Public Administration Medal (Silver) recipient in Singapore, and is accredited as Master Professional (IHRP-MP) by the Institute of Human Resource Professionals.

Ronald leads and coordinates Certis’ multi-sector business in Singapore, playing a key role in strengthening Certis’ market leadership and influence locally. With a deep understanding of Singapore’s security industry, Ronald has forged strong, long-lasting partnerships and collaborations with key stakeholders across various sectors, and continues to guide Certis towards enhanced customer intelligence capabilities. Ronald drove the successful implementation and adoption of Security+, Certis’ unique service offering that orchestrates multi-service digital operations and led the way for integrated smart services offerings in the industry. Ronald continues to power Certis’ growth as an advanced security and specialist outsourcing partner.

Boon Gay leads the growth and development of Certis' industry-leading physical security business in Singapore, and is responsible for building up the operations-technology capabilities that underpin Certis' sophisticated solutions. With over 20 years’ experience as a senior civil servant and in the Singapore Police Force, Boon Gay leads the Certis team in Singapore in its commitment to public service and keeping the community safe. Drawing from his experience in operational strategies, systems and technological development, and ground execution for large operational units, Boon Gay continues to steer Certis’ solutioning, consulting, and integrated services businesses.

With over 30 years of experience across the technology sector in Asia-Pacific, Kang Song is an industry stalwart, adept at nurturing excellence in operations and strategic partnerships. At Certis Security Australia, he oversees the team’s modern, customer-first approach to being a leading ops-tech security services provider, supported by some 100 years of combined local and global experience and partnerships. Prior to joining Certis, Kang Song held a wide range of technology leadership roles, including Managing Director of Oracle Singapore. He was also co-chair, ICT sector for TechSkill Accelerator, a programme that aims to build and develop a skilled information and communications technology workforce for Singapore’s digital economy.

Having helmed various business units including protection and enforcement, physical and aviation security, and logistics services over his 15 years in Certis, Benny was appointed Chief Executive of Certis Hong Kong and Macau in December 2021. Previously Head of Certis’ Physical Security Business in Singapore, he led the transformation and merger of the Protection and Enforcement Services and Auxiliary Police Force to form Certis Land Security, as well as the implementation of Certis’ first Security+ project at Jewel Changi Airport. With his holistic understanding of Certis’ business philosophy and strategy, Benny now leads the Hong Kong and Macau office in providing a comprehensive range of security services, from manpower to security consultation and technology.

Leonard is the Chief Executive of Certis Technology Services Business, driving technology adoption, transformation and digitisation of Certis’ business and operations. Prior to his appointment, Leonard was Senior Vice President, Head of Certis Technology Singapore, as well as Deputy Head of Certis Technology Services Business.

Since joining Certis in 2017, Leonard led the formulation of an advanced, unified Command and Control platform within Certis, leveraging smart technology such as smart CCTV, IoT sensors, AI analytics and big data, to effectively manage all aspects of the precinct and built environment operations. Leonard is a seasoned technology executive with extensive experience in software engineering, information architecture and operational technology. He partners both internal and external stakeholders to deliver measurable business value and influence high impact, data-driven decision making.

With strong technological acumen and a stellar track record of driving enterprise growth in the private and public sectors, Joseph supports the strategic transformation and digitalisation through Certis’ integrated Technology Services Business. Joseph advances future-ready, technology-enhanced operations for customers by developing and implementing technology solutions that multiply key business outcomes. Joseph’s strong experience in the enterprise technology field enables him to bolster Certis’ unique principle of Operational-Design First with its rich heritage in security, spearheading efforts in operations-technology systems integration, intelligent analytics for surveillance systems, and smart city solutions.