Executive Leadership Team

Paul joined Certis as founding Chief Executive Officer in 2004, driving its transformation from a government statutory board to a leading private entity with an international footprint. Under his stewardship, Certis has grown more than five-fold, successfully transitioning into a technology leader with multi-disciplinary smart security and integrated services. Certis has continued to spearhead industry transformation and gained success through the deployment of Security+ for its customers. The group revenue holds steady at over $1.7 billion, and Certis continues to be the largest security provider in Singapore, the third largest security provider in Australia, and the security partner of choice in Hong Kong.

As Group CFO, Soo Lim oversees Group Finance, Risk Management, Treasury, Insurance and Strategic Business Development including Mergers and Acquisitions. Soo Lim has over 30 years of experience and has held senior positions in various international and local companies such as Shell, SATS and Singtel. Joining Certis in 2018 as Senior Managing Director of Strategic Business Development, Soo Lim has worked closely with Certis’ senior leadership since, to ensure the Group’s steady and sustainable growth. He is also a Fellow of CPA Australia.

Toi Chia’s diverse career spans key positions in large government-linked organisations to multi-national corporations. At Certis, Toi Chia leads corporate functions to accelerate the growth and performance of the Group to develop Certis’ 27,000 global employees, set the strategic direction of the business, and strengthen Certis’ position as a leading tech-enabled security partner globally through its integrated marketing and communications efforts. Toi Chia also champions the Group’s Corporate Social Responsibility mission to deliver a positive impact in communities around the world, and leads the group’s sustainability efforts. Previously, he held various responsibilities in start-up leadership, marketing and business development, strategic change management and corporate communications.

As Group CFO, Soo Lim oversees Group Finance, Risk Management, Treasury, Insurance and Strategic Business Development including Mergers and Acquisitions. Soo Lim has over 30 years of experience and held senior positions in various international and local companies such as Shell, SATS and Singtel. Joining Certis in 2018 as Senior Managing Director of Strategic Business Development, Soo Lim has worked closely with Certis’ senior leadership since, to ensure the Group’s steady and sustainable growth. Soo Lim is also a Fellow of CPA Australia and Treasurer of the Yellow Ribbon Fund, which champions the reintegration of ex-offenders in Singapore.

Wai Kit oversees Organisational Development, Technology Development and Operations, and Digital Transformation at Certis, strengthening key technological capabilities that underpin Certis’ smart solutions, furthering its delivery experience for both customers and employees. Bringing with him expertise from over 15 years of service in the Singapore military, Wai Kit advocates for the development of his colleagues in his corporate development portfolio. This culminated in the key role he played to establish the Certis Corporate University in 2019, which aims to equip the workforce with the relevant knowledge and skillsets to be ready for Industry 4.0.

Jaclyn leads the Group’s Human Resources Division to accelerate the growth and performance of its 27,000 global employees, cementing Certis’ position as a global operations technology solutions provider.

She brings some 30 years of human resources expertise spanning the full spectrum of functions in both international and local organisations. Jaclyn previously led the Group Human Resources team from 2005 to 2009, where she championed the people-first agenda and HR transformation during the corporatisation of Certis. Jaclyn is also a Public Administration Medal (Silver) recipient in Singapore, and is accredited as Master Professional (IHRP-MP) by the Institute of Human Resource Professionals.

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