About Certis

About Certis

27000
employees around the world
28
technology patents
60+
years of experience

 

Partnering you for tomorrow

Driving Business

Certis is a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. Our multi-service offerings leverage our strong heritage in security, and are augmented by applied AI solutions. These solutions are part of our comprehensive technology development and systems integration capabilities that are fully cyber secure by design. 

We forge deep partnerships with our customers in the private and public sector. Our customers trust in our unique principle of Operational-Design First, and share our belief that technology and operations must work hand-in-hand, not in silos.

With your business needs firmly in mind, we first seek to understand your operations thoroughly, so that we co-create the perfect experience that drives optimal outcomes for you. Underpinned by robust process design, we will operationalise the full turn-key solution that guarantees results.

At Certis, we seamlessly orchestrate security, facilities management and customer experience for greater cost efficiencies that empower your future. We are committed to building a safer, smarter, better and more sustainable business for you.

Certis is headquartered in Singapore, with an international presence that extends to Australia, Hong Kong, Macau, China and Qatar.

 

Building from Strength to Strength

Certis is proud to be a pioneer of security in the region, with over 60 years of experience. Our rich heritage in physical security, coupled with tech-enabled capabilities put us at the forefront of innovation, to create solutions that drive transformational outcomes. Today, we are a leading advanced outsourced services partner which has the confidence of companies managing some of the most complex facilities around the world.

 

1958

1958 - The Beginning

Certis started as a Guard & Escort Unit under the Singapore Police Force, which was separated from the SPF as the Commercial and Industrial Security Corporation (CISCO) in 1972 as a statutory board.

2006

2006 - Applying M3 & Inventing Operations-Technology

Comprehensive array of technology-based security solutions based on deploying well-trained personnel (Man), together with best-fit technology (Machine) and well-proven work process (Method).

Known as M3, this holistic approach towards our security business is firmly supported by a 24/7 Integrated Operations Centre (IOC) where technology is used extensively to monitor and control all day-to-day operations.

2007

2007 - Forging ahead

In 2005, we were corporatised as a wholly-owned subsidiary of Temasek Holdings and were subsequently rebranded as Certis CISCO Security on 13 September 2007.

We continue to the leading physical security provider in Singapore that secures key installations and the key player in Singapore’s cash ecosystem.

2010

2010 - Breaking New Grounds

Established new non-security businesses including one-stop business process outsourcing and human resource services to our clientele. Its professional suite of services includes manpower consulting, analysis, planning, implementation and management of human resources, transition management, operations and processes.

2015

2015 - Deployed first BPRO® project with major Retail Mall operator

Guided by design thinking, we adopt a problem-solving approach to optimum solutions with the intelligent use of technology, leveraging the deep experience of our talent and our disciplined and robust operational processes to our clients’ benefit.

The BPRO® Command Centre offers decentralised cells so that they benefit from streamlined processes tailored to its sites while staying connected to our mainframe through an alert system that notifies the team whenever an incident arises.

2017

2017 - Launch of Integrated Facilities Management

By tapping on IoT sensors and devices, cloud processing, big data and AI, we enable facility owners to centrally manage and integrate building operations for optimal energy consumption as well as improved physical security, maintenance, health and safety, space, and tenant services. We integrate customer service and security operations with facility management and enables next-generation visitor concierge with cognitive capabilities.

2018

2018 - Unlocking New Possibilities with Security+

Certis’ Security+ combines three key components — advanced security, facilities management, and guest services — which are seamlessly integrated into a single holistic service, underpinned by technology, proprietary applications and a talented team.

2018

2018 - Delivering efficient outcomes at Certis Living Lab

Certis Living Lab operationalises new technology in a "live" environment and is built on a "Digital Twin" framework that leverages the convergence of physical and digital capabilities to improve operational efficiency, drive process optimisation, and enhance service excellence.

2019

2019 - Cutting-Edge Artificial Intelligence Research at Certis Centre for Applied Intelligence

Certis Centre for Applied Intelligence serves as a research hub that harnesses deep research capabilities globally to develop cutting-edge AI-enabled solutions that can be operationalised to benefit businesses and society, and drive tech-led transformation. It enables Certis to build up AI expertise and resources to operationalise AI in the area of multi-disciplinary security and integrated service.

2020

2020 - Building Future-Ready Workforce at Certis Corporate University

As the first of its kind for the security industry in Asia, Certis Corporate University is established to equip Certis with the relevant knowledge and skillsets to be ready for Industry 4.0. Employees benefit from courses covering the use of design thinking, applied innovation and digitalisation skills in artificial intelligence (AI), data analytics, robotics and automation.

2020

2020 - Next-Gen Security with Smart Networked Security

Smart Networked Security is part of Certis’ Security+ offering which combines advanced security and customer service into a single holistic service that is underpinned by technology. It gives businesses a much-needed bird’s eye view of their operations by harnessing real-time data insights for greater efficiency and faster response time. Powered by Mozart, an AI multi-service orchestration platform built by Certis, Smart Networked Security integrates data from video analytics and IoT sensors to be transmitted to the Smart Command Operations Centre in real-time.

2021

2021 - The Certis Experience

Tech-powered executive briefing centre launched amid the pandemic to enable business leaders and executives to experience critical solutions for their organisations. The Certis Experience hosts digital explorations through a 270-degree screen for an immersive experience and offers interactive virtual tours amidst COVID-19’s low-touch economy.

Our Mission

As trusted partners, we protect lives and assets and deliver integrated critical services.

Our Vision

To be the most advanced integrated security services partner globally, making our world safer, smarter and better by everything we do.

Our Values

Professionalism
Integrity
Customer Focus
Teamwork
Courage
Care
Safety

 


 

An Award-Winning Team

At Certis, we recognise that our people are the drivers of our success. United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

 


 

HR Excellence Award

Excellence in Women Empowerment Strategy (Gold Winner), Employer of the Year (Silver Winner) and Excellence in Workplace Wellbeing (Finalist)

 


 

Great Place to Work

Companies certified as a Great Place to Work® have employees who trust their leaders, take pride in what they do and experience camaraderie with their colleagues.

 


 

Australian Women in Security Network

Australia’s Most Outstanding Woman in Protective Security / Resilience and Acts of Bravery and Courage.

 


 

HR Asia Best Companies to Work For

WeCare - HR Asia Most Caring Companies Award 2020 and HR Asia Best Companies to Work for in Asia Award 2020 Singapore, Hong Kong & Macau

 

 

 

Board of Directors

Our Board of Directors come from a wide-range of backgrounds to enable us to access a broad knowledge base.

Executive Leadership Team

Industry leaders who provide strategic and executive influence towards the growth of Certis.

Connect with Us

Engage with us for more information about our services and solutions.