The three-month campaign draws on seven decades of running critical operations and sets out how robotics and AI are now part of the new partnerships forged to shape the future of operations.
SINGAPORE, 10 November 2026 – Certis, Asia’s leading intelligent operations company, has launched “Built for What’s Next”, its latest brand campaign on building a workforce comprising robots and AI augmenting traditional manpower so as to keep critical operations running.
The environments that Certis protects and manages continue to evolve: larger and busier sites; rising expectations of safety and service; and demands for our frontliners to notice more and respond faster with every shift.
Certis has worked on that ground since 1958, across day shifts and night shifts, quiet hours and critical incidents. That experience has taught it where operations come under strain, and where technology genuinely helps. “Built for What’s Next” carries that experience forward: technology designed from the operator’s seat, so that people, robots and AI can work as one workforce.
Giving People Time for the Work Only They Can Do
Much of frontline work is repetitive. On a large site, a single patrol round can stretch across car parks, corridors and perimeter fences, and it must be repeated through the night. The work is essential, but it is rarely where an officer’s judgement matters most.
Certis is now handing that work to robots. Wallace, its AI-powered autonomous robot, is being deployed across several sites in Singapore, patrolling and monitoring large indoor and outdoor spaces with steady consistency. While Wallace keeps watch on the routine, officers can focus on the moments that need a person: reading a situation, reassuring a member of the public, deciding what happens next.
Certis is also exploring what comes after. Currently on trial is a new model of Max, its humanoid robot, where it is learning to take on roles that involve interacting with people, not just observing spaces. Those lessons will shape how humanoid robots join the workforce in the years ahead.
Turning What Is Seen into What Is Done
On the ground, robots, officers, sensors and building systems each see only a section of a deployment site. The difference lies in bringing those views together fast enough to act on them.
That is the role of Mozart™, Certis’s AI-powered operations orchestration platform. Mozart™ connects data, systems and workflows into a single view of what is happening on the ground, and helps teams coordinate the response.
With AI, analytics and automation working together, operations can now move from spotting an issue to acting on it with more certainty and efficiency, even while human judgement remain in charge of the decisions that matter most.
Finding What’s Next, and Proving It Where It Counts
Staying ready also means seeing new technology early and testing it in real places before it is scaled.
Earlier in November 2026, Certis opened Certis Advanced Technology in Hangzhou, a city with one of the world’s most dynamic technology ecosystems. The office brings Certis closer to technology partners and upstream developers, so it can identify, evaluate and adopt promising capabilities sooner.
In Singapore, Punggol Digital District offers a place to prove new ideas in daily use. As part of the district’s digital testbed initiative, Certis is deploying several robots, including Wallace and Max, to show how AI, robotics and connected systems can help an entire district run more responsively and efficiently. What is learnt there will inform how smart buildings, districts and cities are run in future.
Ready for What Comes Next
“For close to 70 years now, our people have kept critical operations running, whenever the hour and whatever the situation,” said Robin Goh, Senior Vice President and Head, Group Communications & Marketing, Certis. “Built for What’s Next is about carrying that experience into the future. Robots take on the repetitive roles, AI helps us act sooner, and our people stay at the core of decision-making and judgement only they can bring.
“Whether it is a robot on patrol, a platform connecting a site or our latest research and development site in Hangzhou, we measure every advance by one test: does it make operations better on the ground? That is how we help our customers stay ready for what comes next,” he added.
Discover how Certis is built for what’s next at go.certisgroup.com/builtforwhatsnext.