
Community housing may be intended to provide Australians with complex needs and who require social support with a place to call home. However, such dwellings have also experienced numerous security concerns, such as anti-social behaviour among visitors and residents. Many incidents have also escalated into major disturbances which leave a negative impact on the harmony between residents. Over time, many individual housing estates have also received a bad reputation as a result.
To counter these issues and improve security, Certis Security Australia has introduced operations technology solutions on the ground. It started with security experts conducting research and analysis on site to determine where the majority of issues stem from, and what measures can be put in place to improve security in the estates while being sensitive to the respective situations in each of the different estates.
What were the opportunities for Certis Australia and benefits for residents and personnel?
Certis Security Australia’s bespoke approach allowed its Ops-Tech Solutions to benefit customers in several ways.

These results were achieved through:
Find out more about our OpsTech solutions and how it can help with your property management.