Mozart
Mozart™:Intelligent Orchestration for Smarter Operations
Built on Certis’ operational expertise, Mozart™ is designed around a human-centric approach that empowers people through technology at scale.
COMMAND AND CONTROL AT ITS FINEST
Unified Data Integration
Across Diverse Systems
Real-time Processing
and Intelligent Analytics
End-to-end Ecosystem
with Secure, Scalable Services
Better Performance for
a Sustainable Future
Best-in-class
Operational Design
How Mozart™ Works
Core Capabilities
Command & Control
We orchestrate your entire operation through a single, unified command layer.
From multi-site monitoring to real-time incident co-ordination, Mozart™ gives leaders complete visibility and the confidence to act fast across every function.
Unified Operations Dashboard
- One connected view of security, facilities and workforce data across all sites
- Live maps and digital twin visualisation for total situational awareness
- Consolidates inputs from CCTV, IoT sensors, BMS and enterprise systems into a single screen
- Eliminates information gaps between command centres and field teams
AI-Driven Incident Management
- Predictive analytics detect anomalies and prioritise alerts automatically
- Incidents are routed, escalated and resolved through automated workflow
- Reduces false positives and accelerates investigation times
- Real-time case tracking from detection through to closure
Workflow Automation and SOPs
- Digital Standard Operating Procedures guide operators step by step
- Escalation rules ensure consistent, compliant responses every time
- Automated task assignment reduces reliance on manual co-ordination
- Cloud, hybrid or on-premise deployment with enterprise-grade compliance
Security & Surveillance
We give security teams total visibility and control through one AI-powered platform.
Mozart™ unifies surveillance, access control and incident response so threats are prioritised, routed and resolved with precision and speed.
AI Video Analytics
- Detects anomalies and classifies incidents in real time
- Monitors across all CCTV feeds simultaneously without operator fatigue
- Flags unusual behaviour, unauthorised access and perimeter breaches automatically
- Reduces manual monitoring workload while improving detection accuracy
Access Control and Surveillance
- Integrates access control systems, alarms and surveillance into one command view
- Biometric and credential-based access management across facilities
- Real-time alerts for access violations and tailgating events
- Centralised audit trails for compliance and investigation purposes
SOP-Driven Response
- Automated workflows guide operators through every incident type
- Collaborative tools connect command centre and field teams for live co-ordination
- Centralised evidence logs and full incident histories for every case
- 24/7 situational awareness protecting people, assets and reputation
Facilities Management
We turn buildings into intelligent, adaptive assets.
Mozart™ for facilities management integrates IoT sensors, BMS systems and energy data into one intelligent dashboard, enabling organisations to move from reactive maintenance to predictive, sustainable operations.
Predictive Maintenance
- AI detects equipment anomalies and auto-generates work orders before failures occur
- Digital twin visualisation allows real-time monitoring of assets and site layouts
- Automated maintenance scheduling and contractor management workflows
- Reduces unplanned downtime and extends asset lifespan
Energy and Sustainability
- Tracks energy consumption, performance and emissions across all assets
- Identifies optimisation opportunities to reduce carbon footprint
- Supports ESG reporting with accurate, real-time sustainability data
Integrated Facilities Operations
- Consolidates separate maintenance, energy and compliance tools into one platform
- Service level monitoring ensures facilities performance meets agreed targets
- Streamlined contractor management with automated scheduling and sign-off
- Proactive fault management reduces reactive call-outs
Workforce Orchestration
We unite your entire workforce from command centres to field officers into one AI-powered platform.
Mozart™ provides live visibility of your people, tasks and skills, ensuring the right person is always in the right place at the right time.
Smart Dispatch and Tasking
- AI allocates jobs automatically based on proximity, skills and current workload
- Real-time location tracking ensures accurate field team visibility at all times
- Reduces response times and eliminates manual task assignment inefficiencies
- Integrates staff certifications and training records into deployment decisions
Digital SOPs and Escalation
- Digital procedures ensure consistent, compliant task execution across every shift
- Escalation engine automatically routes unresolved tasks to relevant supervisor
- Mobile workforce app delivers live updates, checklists and communication tools to field teams
- Full audit trail of task completion for compliance and performance reporting
Workforce Analytics
- Measures utilisation, fatigue risk and SLA adherence across the entire workforce
- Identifies scheduling gaps and overstaffing patterns to optimise resource deployment
- Overtime tracking and predictive rostering reduce unnecessary labour costs
- Performance insights support continuous improvement and staff development
Robotics Integration
We connect and manage fleets of autonomous robots alongside your human workforce through one orchestration platform.
Mozart™ ensures automation works with your teams, co-ordinating every task in real time across patrol, cleaning and delivery functions.
Fleet Management
- Real-time status and mission tracking across all robots from a single dashboard
- Assigns suitable jobs to robots or humans based on capability and availability
- Monitors battery health, performance analytics and predictive maintenance needs
- Reduces robot downtime and maximises operational uptime across your fleet
Safety and Compliance
- Enforces no-go zones, safety interlocks and collision avoidance protocols
- Full audit trails of all robot activity for safety and compliance reporting
- Integrates seamlessly with existing security and facilities management workflows
- Human override capability ensures operators maintain control at all times
Human and Robot Cooridination
- Unified command layer co-ordinates human and machine tasks simultaneously
- Shared situational awareness between operators and autonomous systems
- Escalation workflows automatically transfer tasks between robots and human workforce as needed
- Designed to augment workforce capacity without replacing human judgement
Build for Every Industry
Mozart™ powers intelligent operations across diverse industries, orchestrating people, processes and technology into one seamless ecosystem. From airport terminals to hospital networks, corporate precincts and city districts, Mozart™ helps organisations gain visibility, efficiency and control through real-time AI orchestration.
Healthcare
Smart Cities
Corporate Real Estate
Transport & Logistics
