Key Management Team

Home » About » Key Management Team

Ng Tian Beng

President and Group CEO

Read more

Goh Soo Lim

Group Chief Financial Officer

Read more

Dr Jaclyn Lee

Chief Human Resources Officer

Chief Executive, Certis Corporate University

Read more

Laura Low

General Counsel, Group Head of Legal & Corporate Affairs

Read more

Yeo Teck Guan

Group Chief Technology Officer

Read more

Ronald Poon

Chief Executive, Singapore

Read more

Ng Boon Gay

Deputy Chief Executive, Singapore (Operations)

Read more

Lee Hock Heng

Deputy Chief Executive, Singapore (Commercial)
Chairman EXCO, Qatar

Read more

Leonard Oh

Chief Executive, Technology Services Business

Read more

Brett Pickens

Chief Executive, Australia

Read more

Raahul Kumar

Chief Executive, International and Robotics, Chief Strategy Officer

Read more

Robin Goh

Senior Vice President, Head, Group Communications and Marketing

Read more

Chuang Teck Hai

Senior Vice President, Head, Group Internal Audit

Read more

Alex Ooi

Chief Information Security Officer

Read more

Latest News

Stay updated with our latest news
Find out more

Awards and Accolades

We take pride in our security culture. Our company is consistently recognised by leading authorities in the industry.
Find out more

Connect with Us

Engage with us for more information about our services and solutions.

Security+

The Certis Difference
Our Solutions
Latest News
Awards
Copyright 2025 by Certis

Ng Tian Beng

President and Group CEO

Mr Ng Tian Beng joined the Board on 7 April 2025.

Mr Ng is the President and Group Chief Executive Officer of Certis, where he leads the organisation in advancing its Ops-Tech transformation and driving growth across key markets. He brings more than 25 years of leadership experience in the technology sector, with deep expertise in strategic business development, innovation, and stakeholder engagement across Asia Pacific.

Prior to joining Certis, Mr Ng was previously Senior Vice President and General Manager for Dell Technologies Asia Pacific and Japan, where he oversaw a multi-billion-dollar channel business and led strategic partnerships across the region. He has held senior leadership roles across South Asia, Korea, Singapore and Brunei, and led Dell’s Global Accounts business in Asia Pacific and Japan.

Mr Ng has also contributed to national initiatives in Singapore, through roles he held in the Singapore Manufacturing Federation, Singapore IT Federation, and Workplace Safety and Health Council.

Mr Ng holds a Bachelor of Science from Santa Clara University, California, USA, and an MBA in Marketing from the University of Western Australia

Close

Goh Soo Lim

Group Chief Financial Officer

As Group CFO, Soo Lim oversees Group Finance, Risk Management, Treasury, Insurance and Strategic Business Development including Mergers and Acquisitions. Soo Lim has over 30 years of experience and has held senior positions in various international and local companies such as Shell, SATS and Singtel. Joining Certis in 2018 as Senior Managing Director of Strategic Business Development, Soo Lim has worked closely with Certis’ senior leadership since, to ensure the Group’s steady and sustainable growth. He is also a Fellow of CPA Australia.

Close

Dr Jaclyn Lee

Chief Human Resources Officer

Jaclyn leads the Group’s Human Resources Division to accelerate the growth and performance of its 33,000 global employees, cementing Certis’ position as a global operations technology solutions provider.

She brings some 30 years of human resources expertise spanning the full spectrum of functions in both international and local organisations. Jaclyn previously led the Group Human Resources team from 2005 to 2009, where she championed the people-first agenda and HR transformation during the corporatisation of Certis. Jaclyn is also a Public Administration Medal (Silver) recipient in Singapore, and is accredited as Master Professional (IHRP-MP) by the Institute of Human Resource Professionals.

Close

Laura Low

General Counsel, Group Head of Legal and Corporate Affairs

Laura Low is the General Counsel & Group Head of Legal and Corporate Affairs for Certis, leading the legal, compliance, and corporate secretarial teams. As General Counsel, Laura oversees legal advisory and compliance governance, working closely with business leaders on strategy, commercial activities, M&As, investments, and divestments for the Group globally. Since joining Certis in 2012, Laura has supported partnerships, new ventures, and acquisitions in markets including Australia, Hong Kong, and Qatar. She also led the corporate planning function previously to develop and execute Certis’ growth.

Before Certis, Laura was Assistant General Manager, Legal, at Keppel Corporation, overseeing legal advisory work for several of the conglomerate’s listed entities. Laura started her career as a Deputy Public Prosecutor in Singapore. She holds a Bachelor’s degree in Law from the National University of Singapore.

Close

Yeo Teck Guan

Group Chief Technology Officer
Teck Guan is the Group Chief Technology Officer of Certis, leading the Group’s technology strategy and digital transformation agenda. With over 30 years of experience across manufacturing, financial services, and the public sector, Teck Guan brings deep expertise in enterprise IT strategy, innovation, and large-scale transformation. Prior to joining Certis, he was Chief Business Technology Officer at Singapore Pools, where he modernised core platforms, advanced AI and automation, and strengthened cybersecurity resilience.

He also serves as a Board Member of the Society for the Physically Disabled (SPD), Council Member of the Singapore Computer Society (SCS), and Chair of the Industry Advisory Panel at the Singapore Institute of Technology (SIT).

Teck Guan holds a Bachelor of Computer Science and Information Systems from the University of London and has completed multiple executive programmes at INSEAD in digital transformation and leadership.
Close

Ronald Poon

Chief Executive, Singapore

Ronald leads and coordinates Certis’ multi-sector business in Singapore, playing a key role in strengthening Certis’ market leadership and influence locally. With a deep understanding of Singapore’s security industry, Ronald has forged strong, long-lasting partnerships and collaborations with key stakeholders across various sectors, and continues to guide Certis towards enhanced customer intelligence capabilities. Ronald drove the successful implementation and adoption of Security+, Certis’ unique service offering that orchestrates multi-service digital operations and led the way for integrated smart services offerings in the industry. Ronald continues to power Certis’ growth as an advanced security and specialist outsourcing partner.

Close

Ng Boon Gay

Deputy Chief Executive, Singapore (Operations)

Boon Gay leads the growth and development of Certis’ industry-leading physical security business in Singapore, and is responsible for building up the operations-technology capabilities that underpin Certis’ sophisticated solutions. With over 20 years’ experience as a senior civil servant and in the Singapore Police Force, Boon Gay leads the Certis team in Singapore in its commitment to public service and keeping the community safe. Drawing from his experience in operational strategies, systems and technological development, and ground execution for large operational units, Boon Gay continues to steer Certis’ solutioning, consulting, and integrated services businesses.

Close

Lee Hock Heng

Deputy Chief Executive, Singapore (Commercial)
Chairman EXCO, Qatar
Hock Heng was appointed the Deputy Chief Executive, Singapore (Commercial) in June 2024, overseeing Certis Integrated Facilities Management and Integrated Solutions Group. A veteran with over 20 years of service in Certis, Hock Heng held various leadership roles at Certis Secure Logistics and Operations Technology. As former Head of Certis Integrated Services, Hock Heng’s keen commercial acumen led to the successful acquisition of landmark projects such as Jewel Changi Airport and JTC South. Hock Heng is also concurrently Chairman EXCO, Qatar.
Close

Leonard Oh

Chief Executive, Technology Services Business

Leonard is the Chief Executive of Certis Technology Services Business, driving technology adoption, transformation and digitisation of Certis’ business and operations. Prior to his appointment, Leonard was Senior Vice President, Head of Certis Technology Singapore, as well as Deputy Head of Certis Technology Services Business.

Since joining Certis in 2017, Leonard led the formulation of an advanced, unified Command and Control platform within Certis, leveraging smart technology such as smart CCTV, IoT sensors, AI analytics and big data, to effectively manage all aspects of the precinct and built environment operations. Leonard is a seasoned technology executive with extensive experience in software engineering, information architecture and operational technology. He partners both internal and external stakeholders to deliver measurable business value and influence high impact, data-driven decision making.

Close

Brett Pickens

Chief Executive, Australia

Brett Pickens is Chief Executive, Certis Australia. He works together with the senior leadership team in Australia and Singapore to steer business strategy and drive continued transformation for Certis Australia.

Brett has held leadership roles with ISS, Wilson and Securitas, and brings with him a wealth of experience in the Business-to-Business service sector. He also has a strong foundation in sales and commercial management across Australia and the Asia Pacific region, helming roles such as Chief Commercial Officer.

Thriving on innovation, Brett has experience in deploying technology solutions, including IoT and big data, to deliver competitive advantages for the organisations that he has worked for.

Close

Raahul Kumar

Chief Executive, International and Robotics, Chief Strategy Officer

Raahul Kumar is the Chief Executive, International and Robotics for Certis, serving concurrently as the Chief Strategy Officer, working closely with business leaders to help drive the growth and transformation plans of Certis and its subsidiaries. He is also a Director within the Portfolio Develop Group at Temasek.

Raahul’s experience spans across multiple sectors including Business Services, Financial Services, Energy, Real Estate, Aviation, and Agri-commodities. He has also led internal strategic initiatives as part of Temasek’s CEO Office. Prior to that, Raahul was with strategy consulting firm Monitor Group in Toronto, New York, and Singapore, where he worked with the management teams of leading Fortune 500 companies across North America and Asia.

Originally from Canada, Raahul has a MBA with High Distinction from The University of Chicago Booth School of Business, and his Honours Business Administration with Distinction from the Richard Ivey School of Business at the University of Western Ontario.

Close

Robin Goh

Senior Vice President, Head, Group Communications and Marketing

As Senior Vice President and Head of Group Communications and Marketing, Robin steers Certis’ reputation management efforts including corporate and employee communications, brand marketing, digital and content strategy, as well the Group’s corporate social responsibility blueprint even as it pivots into a tech-led operations business.

Prior to joining Certis, Robin was Group Chief Brand and Communications Officer of SingPost, managing brand identity and reputation of Singapore’s postal service and its transformation into a last-mile logistics firm. Over his 25-year career as a communications and marketing professional, Robin has steered brands undergoing transformation across a suite of industries including aviation, tourism, FMCG, real estate as well as gaming across Asia.

Robin started his career at MediaCorp as a television broadcast journalist.

Close

Chuang Teck Hai

Senior Vice President, Head, Group Internal Audit

As Senior Vice President and Head of Group Internal Audit, Teck Hai oversees the Internal Audit function and drives the internal audit strategy for Certis Group, ensuring alignment with organisational objectives while strengthening governance, risk management and compliance.

Teck Hai is a seasoned professional with more than 25 years of experience in external, internal audit and compliance across various industries spanning manpower, security, real estate, hospitality, F&B and fund management in local and international markets. With his experience, Teck Hai leads the Internal Audit function that delivers assurance and actionable insights to the Board as well as the Audit and Risk Committee.

Close

Alex Ooi

Chief Information Security Officer

As Chief Information Security Officer at Certis, Alex brings over 20 years of expertise in cybersecurity and information communication technology (ICT), and extensive experience in the telecommunications industry and public sector. Alex also has deep knowledge in cybersecurity solutions, governance, risk management and compliance, policy development, as well as architecture design and engineering.

Prior to joining Certis, Alex held senior cybersecurity positions where he was responsible for developing and maintaining cyber resiliency across critical information infrastructures at a national level. In those roles, Alex led the implementation of multi-year cybersecurity programmes and worked closely with Boards, executive teams and regulators.

Close